More than 3,100 consumer complaints came into the Better Business Bureau serving Spokane, Eastern Washington, Idaho and Montana.

Of those, we asked the BBB for the list of the 10 Eastern Washington and North Idaho companies with the most complaints  from Jan. 1-Dec. 1, 2011.

Here's the list, followed by the business's overall BBB rating. Companies that respond actively and promptly typically retain a high rating:

• Global Fitness franchise, 110 W. Price, Spokane, 24 complaints, F rating.

• 1880 Western Wear, Colville, 21 complaints, F rating.

• Merchants Services Direct, Spokane Valley, 18 complaints, C rating.

• Ambassador Programs, Inc., Spokane, 15 complaints, B+ rating.

• Dave Smith Motors, Kellogg, 13 complaints, A+ rating.

• WKA Innovations, Inc., Spokane Valley, 13 complaints, B+ rating.

• AT&T Mobility, Spokane, 12 complaints, A- rating.

• LLS America LLC, Spokane, 11 complaints, F rating.

• CoiNuts, Coeur d’Alene, 10 complaints, F rating.

• Time Warner Cable, Coeur d’Alene, 10 complaints. A rating

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