Spokane International Airport said today that it will offer travelers 20 minutes of free Wi-Fi inside the terminal and free luggage carts, both in response to customer demand.

Lawrence Krauter, airport CEO, said in a news release that the airport's Wi-Fi access fee has been "another source of aggravation to our customers" who are already steamed over airplane pricing models and declines in customer service.

The change in Wi-Fi access will take effect on Aug. 22, the release said. Luggage carts will be available for use at no charge in early September.

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